Terms and Conditions

Welcome to Goodies On The Go With Brigitte. By accessing or using our website, purchasing our products, or engaging with us at any of our events, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must discontinue use of our site and products immediately.

Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Goodies On The Go With Brigitte (“we,” “us,” or “our”). By accessing or using our website, placing orders, or otherwise interacting with us, you confirm that you are at least 13 years old and capable of entering into a contractual relationship. You acknowledge that you have read, understood, and agree to be bound by all provisions herein, as well as our Privacy Policy, which is incorporated by reference. Any new features or tools introduced on the website shall also be subject to these Terms unless expressly stated otherwise.

Use of Website and Services

You may use our website and services solely for your personal, non‑commercial enjoyment. You agree not to copy, distribute, modify, or create derivative works based on any content on our site without our prior written consent. You further agree not to engage in any activity that disrupts or interferes with the security, functionality, or accessibility of our site or services. Unauthorized use may result in termination of your access and potential legal action. You also warrant that any information you provide to us—such as your name, shipping address, email, and payment details—is accurate, current, and complete.

Ordering and Payment

All orders placed through our website are subject to acceptance and availability. Once you submit an order, you will receive an email acknowledging receipt of your order; this does not constitute acceptance. Acceptance occurs when we confirm that your payment has been processed and your order is ready for shipment. Prices listed on our site are in U.S. dollars and may change without notice. You agree to pay all charges associated with your order, including applicable taxes and shipping fees. We accept payment via major credit cards and approved digital payment methods. In the event of a payment authorization failure, we reserve the right to cancel your order.

Shipping, Delivery, and Risk of Loss

We ship products to the address you specify in your order. Estimated delivery times are provided for your convenience but are not guaranteed. Once your package leaves our facility, risk of loss or damage transfers to you. Any damage or delay caused by the carrier is outside our control; however, we will assist you in filing claims with the shipping provider. If you receive an incorrect or damaged item, you must notify us within seven days of delivery. After that period, we cannot guarantee eligibility for replacement or refund.

Returns and Refunds

Because our freeze-dried snacks are perishable food items, we do not offer returns due to a change of mind. If you receive a defective, damaged, or incorrect product, please contact us immediately at hello@goodiesonthego.com with your order number and a description of the issue. We may request photographs of the product or packaging. Upon verification, we will, at our discretion, offer a replacement or refund. This policy does not affect your statutory rights under applicable consumer protection laws.

Intellectual Property

All content on our website—including but not limited to text, graphics, logos, images, and software—is the property of Goodies On The Go With Brigitte or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, or create derivative works from our content except with our express written permission. The trademarks, service marks, and logos appearing on the site are registered and unregistered marks of Goodies On The Go With Brigitte and may not be used without prior written consent.

Disclaimer of Warranties

Our website and all products and services provided are offered “as is” and “as available” without any warranties of any kind, either express or implied. We expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that our site will be uninterrupted, error‑free, or free of viruses or other harmful components. Your use of the website and purchase of products is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Goodies On The Go With Brigitte and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, our website, products, or services. Our total aggregate liability for any claim arising under these Terms or relating to our site or products shall not exceed the amount you paid, if any, for the specific products giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Goodies On The Go With Brigitte and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, losses, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your misuse of the website or products, or your violation of any law or third‑party rights.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of laws principles. Any dispute arising under or related to these Terms shall be resolved exclusively in the state or federal courts located in San Diego County, California. You and we each submit to the personal jurisdiction of such courts.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. The updated Terms will be effective as of the “Last Updated” date at the top of this page. Your continued use of our website or products after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.